Frequently Asked Questions
What Areas do we Service?
We service Durham, NC and surrounding areas. Whether one of the lovely public parks or your own private location (backyard, living room, near a pond/lake, etc.), Susie x Jo Socials can make all your picnic dreams come true.
Not in the area? Message us for details about traveling for events.
What is the Payment & Cancellation Policy?
Invoices will include all payment information.
A deposit of 50% of your total cost is required to secure your event/picnic date and time.
DEPOSITS ARE NON-REFUNDABLE. The remaining balance for your picnic event is due two (2) days before your picnic by 5pm. ALL OTHER EVENTS REQUIRE FULL PAYMENT A WEEK BEFORE THE EVENT DATE.
Failure to submit payment on time will unfortunately result in event cancellation.
No-shows and same-day cancellations cannot be refunded or rescheduled.
Is Food Included for the Picnic?
Durham boasts an array of eateries ranging from southern favorites like biscuits, fried chicken, and BBQ to fun fusion cuisines and delectable desserts.
Susie x Jo does not provide food in our standard picnic packages, however do not hesitate to reach out about food add-ons or suggestions from the area.
Oh No! It's raining. What can we do?
We ask that with every outdoor booking, clients have an indoor backup plan in place. However, we do understand that life happens and some things are simply out of our control. In the event of adverse weather, Susie x Jo will do our best to fulfill your event in the backup location OR reschedule your picnic for another time.
Does Susie x Jo offer weekday picnics?
YES! We do. Picnics scheduled on a weekday typically start no earlier than 6:00 PM, BUT if you need an earlier time, we will do our best to accomidate your request.
How Far in Advance Should I Book my Picnic?
For our picnics, we ask that you book at least 2 weeks in advance if possible. Bookings in less notice are allowed however, your date and time may be unavailable.